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Activating the Drop-In feature for Connection Programs
Activating the Drop-In feature for Connection Programs

How to activate and use the Connection Program Drop-In feature as a Group Officer or Admin.

Kathryn Warren avatar
Written by Kathryn Warren
Updated over a week ago

The Drop-In feature allows Participants without a scheduled meeting to request one at the door. Once a Participant has Dropped-In, it will be possible for Hosts to Book them. This means that a Host acknowledges the arrival of the Participant and will start the meeting with that person shortly.

To get started with a Connection Program, please review our article on creating a Connection Program.

To activate and utilize the Drop-In feature, please follow the steps below:

  • Manage your group

  • Click on More Tools

  • Click on Connection Programs

Screenshot of the Group Management Screen with the More Tools and Connection Programs Buttons highlighted.
  • Choose the program for which you want to activate the Drop-In feature and click on the Edit pencil icon

Screenshot of the Connection Programs page with the Edit button highlighted.
  • Scroll down to the More Options section

  • Set the Activate Drop-Ins option to Yes

  • Click on Save when you are done

Screenshot of the Activate Drop-Ins option.

You will now be able to use the Check-In Kiosk button. This links directly to the kiosk from which Participants will be able to Drop-In.

Note: This is the same kiosk for all of the group's Connection Programs. Participants will be able to choose which Program they want to Drop-In to from the kiosk.

Screenshot of the Connection Programs page with the Check-in Kiosk button highlighted.
  • The Drop-Ins button will allow Officers and Hosts to view all of the Drop-Ins

Screenshot of the Connection Programs page with the Drop-Ins button highlighted.
  • A Host can select Book to acknowledge the arrival of the Participant

Screenshot of the Drop-Ins page with the Book button highlighted.
  • A Host can then Create a Meeting with the Participant by completing the information in the pop-up form

Screenshot of the Create a Meeting Program form.
  • Once a meeting has been booked, the Drop-In record will be archived

  • A Host can also Cancel a Drop-In record to archive it

Screenshot of the Archived Drop-Ins page.

To learn more about how Participants will use the Check-In Kiosk to Drop-In, please review our article on using the Drop-In feature for a Connection Program.

Please contact support@campusgroups.com with any questions.
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