When CampusGroups is connected to a payment platform, it allows students to pay their membership and event dues online. (This response assumes that the payment platform is Paypal.)

There are three type of configuration:

  1. One Paypal account for the entire school, owned by the school Student Life department or Student Association
  2. One Paypal account for the entire school, owned by CampusGroup
  3. One Paypal account for each individual student group

In all three types of configuration:
When students sign up to a group or register to an event, they are redirected to a PayPal payment page. At this point, if they complete their payment, the transaction will indicate COMPLETE on the "Money" tab in CampusGroups. If they don't complete their payment on PayPal, the transaction will indicate NOT COMPLETE. In both cases, the students receive a confirmation email which gives them the opportunity to go back to the payment page. In both cases, the transaction will display as NOT TRANSFERRED in the "Fees" column. This means that the money has NOT been transferred into the group account (which could be a bank account, a school sub-account or a separate PayPal account).

What happens after that?
Process 1) and 2): The Paypal account owned by the school (or CampusGroups) receives the money (less Paypal transaction fees: https://www.paypal.com/us/webapps/mpp/paypal-fees). Depending on how your school manages money received from students:

  • Some schools have one single school bank account and a general ledger with sub-account for groups.
  • Some schools will transfer the money into individual accounts for each club.


In all cases, the list of transactions in Paypal (Excel download) is uploaded periodically back into CampusGroups so that CampusGroups knows the fee charged for each transaction. This upload is handled by the CampusGroups support team or by a school appointed finance officer.

Once the file has been uploaded, NOT TRANSFERRED will change the fee amount for each uploaded transaction.

Process 3): The group receives the dues directly into their Paypal account but CampusGroups does not know the fees charged by Paypal. To record this information in CampusGroups, a group officer needs to upload their Paypal list of transactions (Excel download), back into CampusGroups.

Once the file has been uploaded, NOT TRANSFERRED will change the fee amount for each uploaded transaction.

Did this answer your question?