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How to request a refund
How to request a refund
Claire Perulli avatar
Written by Claire Perulli
Updated over a week ago

To request a refund on a payment you made, follow these few steps. 

  1. Log in to CampusGroups

  2. Click on My Payments

   3. Click on the Request Refund button next to the payment for which you would like to get refunded

Please note: Refund Request is an optional tool. If you don't see this button, it's likely because your school does not have this feature set up. Please contact your  campus administrator or for more information.

   4. Complete your request indicating the quantity in the dropdown
   5. Add a message in the text box to describe your request
   6. Click on Submit Request

Once submitted, the group officer will be notified and they will review your request and reply by granting you a complete or partial refund or denying your refund with a message justifying the decision.

If a partial or complete refund is granted, you will then be informed by the following comment on your My Payments page when the refund gets completed.

You will be informed similarly in case of denial.

Please contact with any questions.

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