Group Officers are able to track when and why students are unsubscribing from the group's emails.

  1. Log in on CampusGroups. 
  2. Manage your group.
  3. Click on "Unsubscribed" under "Emails" on your left-side menu.

  4. The "Unsubscribed" page will allow you to view every user that unsubscribed from a group email.

You will be able to see the regular information of the student as well as the date on which he/she unsubscribed, the email and information regarding this particular email (send date, sender) and the number of group emails the user received/opened before unsubscribing.  

If the user has left a message explaining why he/she unsubscribed, you will be able to find it under the unsubscribed date.


Did this answer your question?