Group officers are able to track when and why students are unsubscribing from the group's emails.

  1. Log in on CampusGroups
  2. Manage your group
  3. Select Emails then Unsubscribed

  4. The Unsubscribed page will allow you to view every user that unsubscribed from a group email.

You will be able to see the standard  student information as well as the date on which they unsubscribed, the email and information regarding this particular email (send date, sender), and the number of group emails the user received/opened before unsubscribing.  

If the user has left a message explaining why they have unsubscribed, you will be able to find it under the unsubscribed date.

Please contact support@campusgroups.com with any questions.

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