While group officers can monitor their own unsubscriptions, a school admin can monitor who is unsubscribing from all group emails. Here is how an admin can do this:

  1. Click on Admin

  2. Click on Emails

  3. Click on Unsubscribed

A screenshot highlighting the buttons on the Unsubscribed page

This page will allow you use filters to view every user that unsubscribed from any group email. You will be able to see the following:

  • The date they unsubscribed

  • The group they unsubscribed from

  • Information regarding this particular email (send date, sender)

  • The number of group emails the user received/opened before unsubscribing.  

  • If the user has left a message explaining why they unsubscribed, you will be able to find it under the group name.

Please contact support@campusgroups.com with any questions.

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