Failing to import multiple user accounts?

Uploading multiple user accounts into a group is a powerful tool at your disposal but requires careful handling. If you experience any issue or difficulty during or after import, we strongly advise you to refer to the 6 DON'Ts Section below and to read this article.

THE 6 DON'TS WHEN UPLOADING MULTIPLE USERS WITH THE .XLS TEMPLATE:

1. DON'T modify table name.
2. DON'T modify or move fields.
3. DON'T leave any orange field blank.
4.  DON'T change gender syntax i.e. keep it male / female (no abbreviations).
5. DON'T put any other student types than the proposed ones.
6. DON'T skip the Guidelines displayed on the import page. This is the best way to make sure your import will be successful.