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Tips on importing multiple user accounts
Tips on importing multiple user accounts

How to import multiple user accounts within your platform as an Admin.

Anthony Pires, Jr. avatar
Written by Anthony Pires, Jr.
Updated over a week ago

As an Administrator, you can upload multiple user accounts at a time. This is a powerful tool at your disposal but requires careful handling. To access our user upload template, you can follow these steps:

  • Go to Admin key, Users tab on the left menu, Upload User

  • Download the Excel template and follow provided instructions

    Instructions on how to upload users

Tips to follow:

  • Ensure the file is in an .XLS format

  • Ensure you are using the given table name

  • Keep fields as is - do not modify or move fields

  • Populate ALL orange fields

    Excel Spreadsheet fields and instructions
  • Keep gender syntax consistent (i.e., no abbreviations - keep it male/female)

  • Match the proposed account types (e.g., Student, Staff)

  • Read the guidelines displayed on the import page

    Uploading your file on platform
  • This is the best way to make sure your import will be successful!

Please contact with any questions.

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