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Tracking Unsubscriptions as an Officer
Tracking Unsubscriptions as an Officer

Tracking when and why students unsubscribed from your group emails

Joe Pernick avatar
Written by Joe Pernick
Updated over a week ago

While a school admin can monitor who is unsubscribing from all group emails, group officers can monitor their own unsubscriptions. Here is how a group officer can do this:

  • Manage your group

  • Click on Emails

  • Click on Unsubscribed

    A screenshot highlighting the buttons on the Unsubscibed page

This page will allow you use filters to view every user that unsubscribed from your group email. You will be able to see the following:

  • The date they unsubscribed

  • Information regarding this particular email (send date, sender)

  • The number of group emails the user received/opened before unsubscribing.

  • The explanation for why they unsubscribed if the user has left a message

Please contact with any questions.

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